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West Chester Hospital Recognized as an Emergency Center of Excellence
West Chester Hospital (part of UC Health) in West Chester, OH, has been verified as an Emergency Center of Excellence by Emergency Excellence, an organization specializing in emergency department benchmarking.

BETHLEHEM, PA, December 29, 2011 /24-7PressRelease/ -- West Chester Hospital (part of UC Health) in West Chester, OH, has been verified as an Emergency Center of ExcellenceTM by Emergency Excellence, an organization specializing in emergency department benchmarking. Emergency Excellence developed the award in response to the 2006 Institute of Medicine's call for emergency department improvement and to motivate emergency care providers to achieve a higher standard of quality.

Eligibility for the Emergency Center of Excellence designation is based on the results of over 100 key performance indicators linked to seven Pillars of Excellence (Safety, Satisfaction, Space, Staff, Support, Systems, and Solvency). Emergency Excellence collects benchmark data and surveys physicians, nurses, hospital staff, medical staff, and administrators. The Emergency Center of Excellence award is verified after an on-site assessment.

West Chester Hospital sees nearly 28,000 patients a year in its emergency department. West Chester utilizes a unique patient flow process that virtually eliminates the use of the waiting room. On average, patients are placed into an emergency department room within 10 minutes of arrival and see a physician within 14 minutes of arrival. 100% of its emergency physicians are board certified. "West Chester Hospital's emergency department does a fantastic job," said Dr. Mark Reiter, CEO of Emergency Excellence. "Physician-nurse relationships are extremely good, which translates into excellent patient care. Patients move through the ED quickly with minimal waiting time. The West Chester ED's overall performance is best-in-class."

According to Kathy Lebowitz RN, Director of the Emergency Department at West Chester Hospital, "our ED team is dedicated to providing our patients with the highest quality care, in a timely manner. This award recognizes the efforts of our physicians, nurses, staff, and leadership team on behalf of our patients."

Press Release Contact Information:

Mark Reiter
Emergency Excellence
CEO
4241 Anthony Drive
Bethlehem, PA
USA 18020
Voice: 1-877-700-3639
Fax: 1-877-700-3639
Website: Visit Our Website

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